FAQ

DJI Matrice 3D has a tele camera and a wide-angle camera with a mechanical shutter, meeting the needs for 1:500 high-precision mapping tasks. DJI Matrice 3TD, equipped with a wide-angle camera, a tele camera, and an infrared camera, can depict both visible light and thermal images, making it suitable for security and inspection operations.

The DJI Matrice 3D series is specifically designed for DJI Dock 2. Compared with the DJI Mavic 3 Enterprise series, it offers an increased flight time of up to 50 minutes* and features a waterproof body, a GNSS/RTK antenna, as well as lens defogging and wireless charging functions.

^{* Measured in a controlled test environment. Specific test conditions are as follows: flying forward at a constant speed of 46.8 kph in a windless laboratory environment at 20 meters above sea level, in photo mode (without photo-taking operation during flight), with Obstacle Avoidance Action set to Off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.}

Once the DJI RC Pro Enterprise and DJI Matrice 3D series are paired, users can proceed with manual control.

No. It can only be used with DJI Dock 2.

No, but the wide-angle camera on DJI Matrice 3D supports mapping without GCPs.

Only the DJI RC Pro Enterprise is compatible.

No.

DJI Matrice 3D can meet the requirements of 1:500 high-precision mapping operations. If DJI Matrice 3TD is used for mapping operations, the model accuracy cannot meet the high-precision mapping requirements, so DJI Matrice 3D is recommended instead.

Do not expose the infrared camera lens to strong sources of energy, such as the sun, lava, or laser beams. Otherwise, the camera sensor may be burned, leading to permanent damage.

No. Please confirm the applicable countries and regions with your dealer before purchasing.

Equipped with an E-Port, the aircraft supports connection to third-party payloads like loudspeakers and spotlights to achieve more functions. Moreover, the E-Port Lite on the aircraft supports the connection of a parachute, effectively ensuring flight and personnel safety.

^{Loudspeakers, spotlights, parachutes, and other third-party payloads are sold separately.}

Before takeoff, the DJI Matrice 3D series will slowly rotate the propellers for a few seconds. During this rotation process, the aircraft will check the integrity of the propellers through the lenses. If there is any damage larger than 10 mm on the propellers, the takeoff will be suspended to ensure flight safety.

The DJI Matrice 3D series has particle dampers installed in the LED covers at the end of the frame arms to dampen frame arm vibration, ensuring reliable, long-time flight in various environments. It is normal for the particle dampers to make a sound when shaken.

To operate a drone fitted with a DJI 4G Dongle in the UK you must:
1. Apply for an Ofcom UAS (Unmanned Aircraft Systems) Licence.
2. Seek written permission for airborne use of mobile network user equipment and use a network SIM card specifically authorised for 4G UAS operations, if directed by the network.
Further details are referenced in Ofcom licensing guidance.
Depending on the weight of your drone, you may need to register as an operator and obtain an operator ID from the CAA. To apply for an operator ID, visit the CAA website: Registering a drone or model aircraft | UK Civil Aviation Authority.

For the Ofcom UAS Licence, visit the Ofcom website.
Ensure you meet all requirements and guidelines provided by these authorities.

No, a standard network SIM is not compliant with the legal requirements for operating the 4G Dongle in the UK. You must obtain a dedicated SIM authorised for UAS operations through your network provider.