Unlimited free replacements for drones are provided with DJI Care Enterprise.
* For each replacement, a fee equivalent to the damage assessment cost for the original product is deducted from the coverage amount.
* The Zenmuse XT and Zenmuse XT2 are not covered by the replacement service.
Minimize your risk and simplify your workflow with one account to protect your entire fleet. With shared coverage across an entire fleet, an unlimited number of products can be bought, activated and bound to your DJI Care Enterprise account, increasing your total coverage and peace of mind.
Choose from the two plans provided by DJI Care Enterprise based on your flight needs, and enjoy work-saving flight care.
Fly fearlessly with DJI Care Enterprise, replace your aircraft even if its water damaged. Replacement units are also provided for: Crash & Collision Damage, Signal Interference, and other accidents caused by User Error.
When using the replacement service, DJI will cover all shipping costs, helping you to enjoy an optimal replacement experience.
* This service is only available in the region covered by DJI Care Enterprise, and if outside a covered region, the shipping costs and customs clearance fees generated are not covered by DJI.
With DJI Care Enterprise Renew protection plans, you can extend the DJI Care Enterprise service for your DJI Enterprise products. If you purchased DJI Care Enterprise Plus Renew, unlimited replacements or free repair services within the coverage amount will be offered for product damage to your product for one year. If you purchased DJI Care Enterprise Basic Renew, 1 low-price replacement will be offered if damage occurs to your product within one year, and the official warranty period of the product will be extended by 12 months.
DJI Care Enterprise covers a wide range of DJI Enterprise drones, gimbals and cameras, providing you with the best professional protection solution for your fleet. For more details about the supported product models, please contact your local enterprise dealer.
Matrice 200 series
Matrice 210 series
Matrice 600 Pro
Matrice 300 RTK
Phantom 4 RTK
P4 Multispectral
Mavic 2 Enterprise Series
Zenmuse XT
Zenmuse XT2
Zenmuse Z30
Zenmuse X4S
Zenmuse X5S
Zenmuse H20
Zenmuse H20T
Please contact your local DJI Enterprise Dealer or contact DJI Enterprise Service：
Email：enterprise@dji.com