FAQ

It is IP55 rated. Do not fly in rain heavier than 100 mm/24 hr.

^{The IP rating is not permanently effective and may decrease due to product wear and tear.}

Omnidirectional binocular vision system
Downward-facing binocular vision system
LiDAR (including horizontal rotating LiDAR and upward LiDAR)
Downward 3D infrared range sensor
6-directional mmWave radar

Power line obstacle sensing capability:
When directly facing a main line (21.6 mm steel-core aluminum stranded wire), obstacle sensing is supported at speeds up to 25 m/s.
When both main lines (21.6 mm steel-core aluminum stranded wire) and distribution lines (12 mm steel-core aluminum stranded wire) are present, obstacle sensing is supported at speeds up to 17 m/s.

^{Obstacle sensing performance may vary depending on environmental conditions (such as cloud, fog, rain, or snow), as well as the material, position, and shape of the target object.
Due to the limitations of the safety system, the aircraft cannot actively avoid fast-moving objects; please fly with caution in such environments. Refer to the user manual for more information.
The mmWave radar function is unavailable in some countries/regions.}

The third gimbal connector supports up to 6 kg payload.
When using the single downward gimbal, the dual downward gimbal, and the third gimbal connector simultaneously, the total weight of non-DJI payloads must not exceed 6 kg. Please contact the payload manufacturer to provide a test report to ensure safe flight during low battery conditions.

Single battery.

DJI Matrice 400 is C3 certified by the European Union Aviation Safety Agency (EASA).

When using DJI RC Plus 2 Enterprise Enhanced for the first time, connect to the internet via Wi-Fi or a smartphone hotspot, and then follow the instructions on the remote controller to activate the device. After activating DJI RC Plus 2 Enterprise Enhanced, use the DJI Pilot 2 app to connect the remote controller with DJI Matrice 400 aircraft, and follow the prompts on the DJI Pilot 2 app interface to activate the aircraft.

You can connect to Network RTK via Wi-Fi on the remote controller.

Remote controller.

DJI Matrice 400 features a built-in capacitor that provides backup power to essential components during battery replacement. If the battery swap is completed within 45 seconds, the aircraft can resume operation quickly.

Gimbal Cameras: Zenmuse H30, Zenmuse H30T, Zenmuse L2 and Zenmuse P1

Functional Accessories: Zenmuse S1 Spotlight, Zenmuse V1 Speaker, Manifold 3, DJI RC Plus 2 sub2G SDR Module*, DJI Cellular Dongle 2
RTK Station: D-RTK 3 Multifunctional Station, D-RTK 2 Mobile Station
Ecosystem Accessories: DJI X-Port
DJI E-Port V2 Development Kit
DJI E-Port V2 Coaxial Cable Kit
DJI SKYPORT V3 Adapter Set
DJI SKYPORT V3 Coaxial Cable Kit

^{* Operating frequency allowed varies among countries and regions. Refer to local laws and regulations for more information.}

No.

It supports mounting payloads via the single downward, dual downward, and third gimbal connectors.

It has four external E-Port V2 ports. The E4 port of the E-Port V2 can be expanded into four payload ports via the E-Port HUB expansion plate, allowing DJI Matrice 400 to support up to seven payloads in total.

No, high-altitude propellers are not provided, but the standard propellers support flights up to 7,000 meters above sea level.

It comes with the standard 2510F Propellers.

It improves propulsion efficiency and enhances flight stability.

Yes, but it is only recommended in emergency situations. After completing your operations for the day, please have the dealer check that the propellers are properly and securely installed.

1. Reserve a flat, unobstructed area of 3 m × 3 m on the deck for takeoff and landing. Ensure there is clear overhead space. Place the official landing point pattern in the center, making sure its size, color, and shape match DJI’s specifications.
2. Currently DJI Matrice 400 supports takeoff from static vessels and landing on moving vessels with speeds below 10 knots.
3. During auto landing, the aircraft may automatically ascend due to failure in recognizing the landing point pattern, and exit landing mode if it rises above 20 meters. If the landing point pattern is successfully recognized during ascent, it will automatically re-enter landing mode.
4. During ascent and auto-landing, you can press C2 at any time to switch back to manual mode.
5. Do not attach any payloads to the underside of the aircraft.

1. Always install the protective cover on the rotating LiDAR when it is not in use.
2. If the dome becomes dirty, promptly clean it with the included cleaning cloth to ensure optimal obstacle avoidance performance.

Yes, DJI Matrice 400 supports onboard relay and can provide relay functionality for one additional Matrice 400 aircraft at a time.

^{This feature is unavailable in countries or regions without 5GHz frequency support. Refer to local laws and regulations for more information.}

Yes.

Yes. The aircraft supports the installation of two enhanced 4G video transmission modules.

Accessories for DJI Matrice 400 and DJI Matrice 350 are not compatible with each other.