FAQ

General
Which drone platform is Zenmuse V1 compatible with?
Matrice 400, Matrice 350 RTK and Matrice 300 RTK. The only compatible remote controller for Matrice 350 RTK and Matrice 300 RTK is DJI RC Plus. Before using, please update the drone and the remote controller to the latest firmware.
Onto which gimbal connector can I mount Zenmuse V1?
It can be mounted onto any gimbal connector on Matrice 400, Matrice 350 RTK or Matrice 300 RTK.
What is the controllable range of Zenmuse V1 when mounted on Matrice 400?
When mounted on the third gimbal connector, the controllable range is from +2° to -60° (geodetic coordinate system).
When mounted on the single or dual gimbal connector, the controllable range is from +20° to -120°.
What is the ingress protection (IP) rating of Zenmuse V1?
IP54.

Under controlled laboratory conditions, it can achieve an IP54 protection rating by IEC60529 standards. The IP rating is not permanently effective and may decrease due to product wear and tear.
What is the maximum sound pressure level of the Zenmuse V1?
129 dB @ 1 m (Matrice 400)
127 dB @ 1 m (Matrice 350 RTK/Matrice 300 RTK)

Data measured in a laboratory environment at 25° C (77° F). Actual conditions may vary slightly due to software version, audio source, specific environment, and other factors. The final effect is subject to actual use.
What is the effective sound propagation distance of Zenmuse V1?
700 m (Matrice 400)
500 m (Matrice 350 RTK/Matrice 300 RTK)

Data measured in a laboratory environment at 25° C (77° F). Actual conditions may vary slightly due to software version, audio source, specific environment, and other factors. The final effect is subject to actual use.
What types of broadcasting does Zenmuse V1 support?
Real-time broadcasting (Matrice 400 only), text-to-speech (TTS), record & broadcast (local recording, saving, and playback), file broadcasting (importing local files and uploading for playback).
What languages does Zenmuse V1's text-to-speech function support?
Matrice 400: Chinese, English, Spanish, Korean, Japanese, and French.
Matrice 350 RTK/Matrice 300 RTK: Chinese and English.
What precautions should be taken when using Zenmuse V1?
1. When paired with the Zenmuse H20/H30 Series camera, abnormal image shaking may occur in zoomed-in footage at 35x and above. To mitigate this, you can reduce the volume of the speaker or lower the tilt angle of the speaker gimbal.
2. Please store the speaker in a secure case and keep it dry and ventilated. The recommended ambient humidity is between 40% and 50%.
What are the application scenarios of Zenmuse V1?
Including but not limited to public safety, emergency rescue, community announcement, and traffic guidance.