FAQ

Parachute

Which drone platforms are compatible with the parachute?

DJI Matrice 400.

To ensure unobstructed parachute deployment and prevent false obstacle sensing triggers, DJI Matrice 400 will automatically disable its downward and backward mmWave radars once DJI AP100 Parachute is mounted. Consequently, the drone platform's ability to sense small obstacles in these directions will be limited. Please pay attention to the flight environment and manually avoid obstacles to ensure flight safety. The mmWave radar function may be unavailable or restricted in some countries or regions. Refer to local laws and regulations for more information.

What is the max takeoff weight supported by the parachute?

The parachute has a max load capacity of 15.8 kg. To ensure flight safety, the total takeoff weight of the aircraft must not exceed this limit.

How does DJI AP100 Parachute help me comply with the European Union Aviation Safety Agency's (EASA) C5/C6 or the UK Civil Aviation Authority's (CAA) UK5/UK6 operational safety requirements?

Mounting DJI AP100 Parachute on an existing Matrice 400 meets C5 or UK5 operational safety requirements. Purchasing the DJI Matrice 400 (C6) Worry-Free Plus Combo meets C5/C6 and UK5/UK6 operational safety requirements.

Does mounting DJI AP100 Parachute guarantee the absolute safety of the aircraft or people and property on the ground?

DJI AP100 Parachute is a supplementary safety device designed to reduce the aircraft's descent rate during an emergency. It mitigates, but does not completely eliminate, the risk of damage to the drone and payload, property loss, or injury to people on the ground. Operators must always follow safe flight practices.

What is the descent speed after parachute deployment?

Stabilized descent speed ≤ 5 m/s at deployment altitude ≥ 30 m.

Measured in a windless environment at 25° C (77° F), at an altitude between 30 m and 500 m, with DJI Matrice 400 taking off at the max takeoff weight of 15.8 kg. Data is for reference only. Actual experience may vary depending on the environment, usage, and firmware version. For more details, refer to the product page on the official DJI website.

Does the parachute support manual deployment?

Yes, it supports two manual deployment methods:

1. Manual Deployment via App: Users can trigger deployment by sliding the on-screen slider in the DJI Pilot 2 interface.
2. FTS Deployment*: When operating in the EU, UK, and other supported countries or regions, if the drone platform is equipped with a DJI Cellular Dongle 2** and connected to a 4G network, and the remote controller is also equipped with a DJI Cellular Dongle 2** or connected to Wi-Fi, users can input the Aircraft SN and verification code in the Flight Termination System (FTS) interface on DJI FlightHub 2 to manually trigger the FTS and deploy the parachute.

* FTS Deployment via DJI FlightHub 2 is supported in the following countries and regions: EU member states (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), the United Kingdom, Norway, Iceland, Switzerland, Liechtenstein, Serbia, and Georgia. For the Flight Termination System (FTS) interface, visit: https://fh.dji.com/fts/index.html#/.
** DJI Matrice 400 supports the installation of two DJI Cellular Dongle 2 units. If only one dongle is used, install it in the 4G-1 compartment to ensure normal 4G functionality. The 4G Enhanced Transmission service is not available in certain countries or regions. Consult your local dealer for details.

What triggers automatic parachute deployment?

1. Automatic deployment is triggered when the built-in sensors (such as the IMU) of the drone platform or the parachute detect flight data anomalies*, such as abnormal pitch/roll angles or abnormal descent speeds.
2. The parachute also deploys automatically if the drone platform breaches a geocaging** boundary set in DJI Pilot 2.

* The parachute will automatically deploy upon detecting abnormal aircraft attitude or speed. However, to mitigate the risk of damage to nearby equipment or property caused by close-range deployment, the automatic deployment will be disabled under either of the following conditions:
A. The aircraft is within a 10m radius of the Home Point, and its relative altitude is within 15 m above or below the Home Point.
B. With Cleaning Mode enabled, the aircraft is within a 10m radius of the Home Point, and its relative altitude is within 15 m above the Home Point.
** Geocaging is supported in the following countries and regions: EU member states (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), the United Kingdom, Norway, Iceland, Switzerland, Liechtenstein, Serbia, and Georgia.

Will the parachute deploy while the drone platform is on the ground?

No. When the drone platform is on the ground and has not taken off, the parachute will not deploy automatically and cannot be triggered manually.

What alarm functions does the parachute support?

Upon deployment, the parachute triggers continuous audible (beeping) and visual (light) alarms lasting approximately 1 hour*. This warns people on the ground to stay clear and assists operators in quickly locating the aircraft.

* Measured at 25° C (77° F) with the parachute in its factory state, or when the parachute is connected to the aircraft for over 30 minutes of flight time each month. Data is for reference only. Actual experience may vary depending on the environment, usage, and firmware version.

What is the function of the physical button on the parachute?

It is used to turn off the audio and visual alarms after deployment.

How long can the parachute operate after the drone platform powers off?

When fully charged, the backup power duration is approximately 1 hour.

Measured at 25° C (77° F) with the parachute in its factory state, or when the parachute is connected to the aircraft for over 30 minutes of flight time each month. Data is for reference only. Actual experience may vary depending on the environment, usage, and firmware version.

How often do the canopy and gas generator need to be replaced?

The parachute is a single-use safety device that must be completely replaced after deployment.
Additionally, for system effectiveness and flight safety, it is recommended to retire and replace the product 3 years after activation, regardless of normal daily self-check results.

Will installing the parachute affect the 4G signal of DJI Matrice 400?

DJI Matrice 400 supports the installation of two DJI Cellular Dongle 2 units*. If only one dongle is used, install it in the 4G-1 compartment.

* Sold separately. The 4G Enhanced Transmission service is not available in certain countries or regions. Consult your local dealer for details.

Which drone platforms are compatible with the parachute?

DJI Matrice 400.

To ensure unobstructed parachute deployment and prevent false obstacle sensing triggers, DJI Matrice 400 will automatically disable its downward and backward mmWave radars once DJI AP100 Parachute is mounted. Consequently, the drone platform's ability to sense small obstacles in these directions will be limited. Please pay attention to the flight environment and manually avoid obstacles to ensure flight safety. The mmWave radar function may be unavailable or restricted in some countries or regions. Refer to local laws and regulations for more information.

What is the max takeoff weight supported by the parachute?

The parachute has a max load capacity of 15.8 kg. To ensure flight safety, the total takeoff weight of the aircraft must not exceed this limit.

How does DJI AP100 Parachute help me comply with the European Union Aviation Safety Agency's (EASA) C5/C6 or the UK Civil Aviation Authority's (CAA) UK5/UK6 operational safety requirements?

Mounting DJI AP100 Parachute on an existing Matrice 400 meets C5 or UK5 operational safety requirements. Purchasing the DJI Matrice 400 (C6) Worry-Free Plus Combo meets C5/C6 and UK5/UK6 operational safety requirements.

Does mounting DJI AP100 Parachute guarantee the absolute safety of the aircraft or people and property on the ground?

DJI AP100 Parachute is a supplementary safety device designed to reduce the aircraft's descent rate during an emergency. It mitigates, but does not completely eliminate, the risk of damage to the drone and payload, property loss, or injury to people on the ground. Operators must always follow safe flight practices.

What is the descent speed after parachute deployment?

Stabilized descent speed ≤ 5 m/s at deployment altitude ≥ 30 m.

Measured in a windless environment at 25° C (77° F), at an altitude between 30 m and 500 m, with DJI Matrice 400 taking off at the max takeoff weight of 15.8 kg. Data is for reference only. Actual experience may vary depending on the environment, usage, and firmware version. For more details, refer to the product page on the official DJI website.

Does the parachute support manual deployment?

Yes, it supports two manual deployment methods:

1. Manual Deployment via App: Users can trigger deployment by sliding the on-screen slider in the DJI Pilot 2 interface.
2. FTS Deployment*: When operating in the EU, UK, and other supported countries or regions, if the drone platform is equipped with a DJI Cellular Dongle 2** and connected to a 4G network, and the remote controller is also equipped with a DJI Cellular Dongle 2** or connected to Wi-Fi, users can input the Aircraft SN and verification code in the Flight Termination System (FTS) interface on DJI FlightHub 2 to manually trigger the FTS and deploy the parachute.

* FTS Deployment via DJI FlightHub 2 is supported in the following countries and regions: EU member states (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), the United Kingdom, Norway, Iceland, Switzerland, Liechtenstein, Serbia, and Georgia. For the Flight Termination System (FTS) interface, visit: https://fh.dji.com/fts/index.html#/.
** DJI Matrice 400 supports the installation of two DJI Cellular Dongle 2 units. If only one dongle is used, install it in the 4G-1 compartment to ensure normal 4G functionality. The 4G Enhanced Transmission service is not available in certain countries or regions. Consult your local dealer for details.

What triggers automatic parachute deployment?

1. Automatic deployment is triggered when the built-in sensors (such as the IMU) of the drone platform or the parachute detect flight data anomalies*, such as abnormal pitch/roll angles or abnormal descent speeds.
2. The parachute also deploys automatically if the drone platform breaches a geocaging** boundary set in DJI Pilot 2.

* The parachute will automatically deploy upon detecting abnormal aircraft attitude or speed. However, to mitigate the risk of damage to nearby equipment or property caused by close-range deployment, the automatic deployment will be disabled under either of the following conditions:
A. The aircraft is within a 10m radius of the Home Point, and its relative altitude is within 15 m above or below the Home Point.
B. With Cleaning Mode enabled, the aircraft is within a 10m radius of the Home Point, and its relative altitude is within 15 m above the Home Point.
** Geocaging is supported in the following countries and regions: EU member states (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), the United Kingdom, Norway, Iceland, Switzerland, Liechtenstein, Serbia, and Georgia.

Will the parachute deploy while the drone platform is on the ground?

No. When the drone platform is on the ground and has not taken off, the parachute will not deploy automatically and cannot be triggered manually.

What alarm functions does the parachute support?

Upon deployment, the parachute triggers continuous audible (beeping) and visual (light) alarms lasting approximately 1 hour*. This warns people on the ground to stay clear and assists operators in quickly locating the aircraft.

* Measured at 25° C (77° F) with the parachute in its factory state, or when the parachute is connected to the aircraft for over 30 minutes of flight time each month. Data is for reference only. Actual experience may vary depending on the environment, usage, and firmware version.

What is the function of the physical button on the parachute?

It is used to turn off the audio and visual alarms after deployment.

How long can the parachute operate after the drone platform powers off?

When fully charged, the backup power duration is approximately 1 hour.

Measured at 25° C (77° F) with the parachute in its factory state, or when the parachute is connected to the aircraft for over 30 minutes of flight time each month. Data is for reference only. Actual experience may vary depending on the environment, usage, and firmware version.

How often do the canopy and gas generator need to be replaced?

The parachute is a single-use safety device that must be completely replaced after deployment.
Additionally, for system effectiveness and flight safety, it is recommended to retire and replace the product 3 years after activation, regardless of normal daily self-check results.

Will installing the parachute affect the 4G signal of DJI Matrice 400?

DJI Matrice 400 supports the installation of two DJI Cellular Dongle 2 units*. If only one dongle is used, install it in the 4G-1 compartment.

* Sold separately. The 4G Enhanced Transmission service is not available in certain countries or regions. Consult your local dealer for details.

Gimbal Safety Tether

What is the purpose of the gimbal safety tether?

When DJI Matrice 400 is equipped with the parachute, the gimbal safety tether acts as a critical safety measure, providing a redundant physical backup. It helps prevent payload detachment caused by the parachute opening shock.
Before using the parachute, watch the tutorial videos and secure the corresponding gimbal safety tether to the gimbal bracket as instructed. Incorrect securing may cause the payload to loosen or detach, and may reduce operational accuracy or image quality. The safety tether is only intended to reduce the risk of accidental payload detachment during parachute deployment and does not constitute a guarantee of any specific outcome, including but not limited to zero damage or zero loss. The safety tether is not compatible with third-party payloads or brackets.

Is it mandatory to attach the gimbal safety tether to the Gimbal Connector?

Yes. When operating DJI Matrice 400 with the parachute, the gimbal safety tether must be securely attached to the Gimbal Connector.

How do I attach the gimbal safety tether?

For details, refer to the User Manual on the Downloads page.

What is the purpose of the gimbal safety tether?

When DJI Matrice 400 is equipped with the parachute, the gimbal safety tether acts as a critical safety measure, providing a redundant physical backup. It helps prevent payload detachment caused by the parachute opening shock.
Before using the parachute, watch the tutorial videos and secure the corresponding gimbal safety tether to the gimbal bracket as instructed. Incorrect securing may cause the payload to loosen or detach, and may reduce operational accuracy or image quality. The safety tether is only intended to reduce the risk of accidental payload detachment during parachute deployment and does not constitute a guarantee of any specific outcome, including but not limited to zero damage or zero loss. The safety tether is not compatible with third-party payloads or brackets.

Is it mandatory to attach the gimbal safety tether to the Gimbal Connector?

Yes. When operating DJI Matrice 400 with the parachute, the gimbal safety tether must be securely attached to the Gimbal Connector.

How do I attach the gimbal safety tether?

For details, refer to the User Manual on the Downloads page.