FAQ

With a 220V power supply, it takes approximately 60 minutes to fully charge two TB65 Intelligent Flight Batteries and approximately 30 minutes to charge them from 20% to 90%.
With a 110V power supply, it takes approximately 70 minutes to fully charge two TB65 Intelligent Flight Batteries and approximately 40 minutes to charge them from 20% to 90%.

Yes, but only two TB60 batteries can be used simultaneously. Do not mix TB60 and TB65 batteries during use.

During long-term storage, the battery will automatically discharge to approximately 50% to ensure storage safety and extend battery life. It is normal for the battery to feel slightly warm during this process.

Yes. The operating temperature of the TB65 Intelligent Flight Battery is -20° to 50° C (-4° to 122° F). When the battery is used in low-temperature environments, the battery life will be reduced. Please schedule the flight time properly. To ensure optimal performance, it is recommended to keep the battery temperature above 15° C (59° F) before flying.
For charging in environments of -20° to 5° C (-4° to 41° F), the battery will automatically heat up before starting the charging process. Once installed on the aircraft and powered on, the battery, if at a low temperature, will automatically heat up to maintain a temperature of approximately 16° to 20° C (60.8° to 68° F).

There are three ways to calculate the service life, including 12 months, 400 cycles, and 120 days of high-power storage. The final service life depends which comes first.

The energy of the TB65 Intelligent Flight Battery is 263 Wh, so it cannot be carried onto an airplane according to airline regulations.

The fans automatically turn on or off and adjust rotation speed according to the ambient temperature and battery temperature.

The BS65 Intelligent Battery Station can store eight TB65 Intelligent Flight Batteries and four WB37 Intelligent Batteries at the same time. It can charge two TB65 batteries and one WB37 battery simultaneously. Batteries with the highest battery level will be charged first, followed by others with lower levels.

The charger for the remote controller is integrated in the BS65 Intelligent Battery Station. You can charge the remote controller by connecting it to the battery station with the USB-C cable.

No.

Yes. Please update the firmware of DJI RC Plus to v01.02.04.40 or higher, select the corresponding drone model in DJI Pilot 2, and then complete the linking.

Zenmuse H20N, Zenmuse L1, Zenmuse P1, Zenmuse H20/H20T, and third-party-certified payloads developed based on the Payload SDK.

M350 RTK supports mounting up to three payloads simultaneously, with the single upward gimbal and dual downward gimbals used together.

M350 RTK can perform precision surveying when equipped with Zenmuse P1, Zenmuse L1, or a third-party payload developed based on the Payload SDK. For details, please leave your contact information at the bottom of the page, and we will contact you as soon as possible.

When M350 RTK is mounted with Zenmuse P1 or Zenmuse L1, the task folder stores photos/point clouds, GNSS observations, and image log files, which are used for PPK post-processing calculations.

M350 RTK supports obtaining real-time differential data in the following ways:
1. Connect the aircraft to the D-RTK 2 Mobile Station (supporting RTCM3.2 protocol) via DJI Pilot 2.
2. Connect the remote controller to the custom Network RTK service based on NTRIP protocol (supporting RTCM3.0/RTCM3.1/RTCM3.2 protocols) via a Wi-Fi hotspot.

Yes, there is no limit to the number of drones that can be used simultaneously.

You can update firmware in the following ways:
1. Connect the aircraft to a computer and use DJI Assistant 2 (Enterprise Series) to update the firmware of the aircraft, remote controller, and D-RTK 2 Mobile Station.
2. Use DJI Pilot 2 to update the firmware of the aircraft, remote controller, and Intelligent Battery Station.
3. Visit the official DJI website to download the offline firmware update package for the aircraft, Intelligent Battery Station, and remote controller. Then, insert an SD card storing the firmware package into the remote controller for offline update.
^{For details, please refer to the user manual.}

E-Port is a new-generation expansion port of DJI Enterprise drones. E-Port has the same pin definition as the Onboard SDK port, but the USB link requires that the third-party payload be used as a secondary device (opposite to the Onboard SDK port). In terms of software, E-Port only supports Payload SDK V3 or later versions, and is not compatible with Onboard SDK. For technical support, please contact dev@dji.com.

M350 RTK supports Payload SDK, Mobile SDK, and Cloud API. For technical support, please contact dev@dji.com.

Third-party payloads developed based on the Skyport V2 or X-Port can be compatible with M350 RTK after updating the adapter and third-party firmware. For other questions, please contact the corresponding payload provider or DJI Support.

For details, please refer to the Accessory Compatibility List on the Downloads page.

M350 RTK has two versions, including a Chinese version and a general version. The former can be used in China only, and the latter can be used in non-China regions. Please consult your local after-sales center or dealer about product availability.